Privacy Policy

1. Introduction

HealMeal.ai ("HealMeal," "we," "our," or "us") operates the HealMeal.ai website and related applications, tools, and services (collectively, the "Service").

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you access or use our Service. HealMeal provides dietary education, recipe personalization, and cooking assistance tools. We do not provide medical advice, diagnosis, or treatment.

By accessing or using the Service, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Service.

2. Information We Collect

2.1 Personal Information You Provide

We may collect personally identifiable information that you voluntarily provide, including when you:

• Register for an account (e.g., email address, display name)
• Create or update your user profile
• Save recipes, collections, or meal plans
• Participate in community features (comments, shared recipes)
• Contact us for support or feedback
• Subscribe to newsletters or product communications

Providing personal information is optional, but certain features of the Service may not be available without it.

2.2 Health-Related & Dietary Preference Information

To personalize recipe recommendations and educational content, you may choose to provide dietary and health-related information, such as:

• Dietary preferences or restrictions
• Food intolerances or sensitivities
• Self-reported conditions (e.g., IBS, diabetes, gluten sensitivity)
• Ingredient exclusions and trigger foods

2.3 AI-Generated and Derived Data

When you use AI-powered features (such as recipe transformation, synthesis, or translation), we may generate derived data, including:

• Ingredient-level risk signals
• Recipe modifications or substitutions
• Explanatory notes about portion sensitivity or common triggers

These outputs are educational and informational and are not guarantees of tolerance or suitability.

2.4 Usage & Technical Data

We automatically collect certain information when you access the Service, such as:

• Browser type and version
• Operating system
• Device type and identifiers
• Pages viewed, features used, and time spent
• Referring URLs
• IP address (processed in anonymized or truncated form where feasible)

2.5 Cookies & Tracking Technologies

We use cookies and similar technologies to operate and improve the Service.

Types of cookies we use:

• Essential Cookies - required for authentication, security, and core functionality
• Functional Cookies - remember preferences and settings
• Analytics Cookies - help us understand usage patterns and improve the Service

You may control cookies through your browser settings. Disabling certain cookies may affect functionality.

3. How We Use Your Information

We use collected information to:

• Provide, operate, and maintain the Service
• Personalize recipes, meal plans, and educational content
• Enable AI-powered recipe creation and transformation
• Create and manage user accounts
• Store saved recipes, collections, and meal plans
• Facilitate community features and interactions
• Respond to inquiries and support requests
• Send service-related notifications and updates
• Improve product performance, usability, and reliability
• Detect and prevent fraud, abuse, or security incidents
• Comply with legal and regulatory obligations

We do not use your information for automated medical decision-making.

4. Disclosure of Your Information

4.1 Service Providers

We may share information with trusted third-party service providers that perform services on our behalf, such as:

• Hosting and infrastructure
• Analytics and performance monitoring
• Payment processing
• Email and communication delivery

These providers are contractually required to protect your data and may use it only to perform services for HealMeal.

4.2 Legal & Regulatory Disclosures

We may disclose information if required to do so by law or in response to valid legal requests, such as court orders or government regulations.

4.3 Business Transfers

If HealMeal is involved in a merger, acquisition, financing, or sale of assets, user information may be transferred as part of that transaction. We will notify users if such a transfer results in a material change to data handling practices.

4.4 With Your Consent

We may disclose information for other purposes with your explicit consent.

5. Data Security

We implement reasonable technical and organizational safeguards designed to protect your information, including:

• Encryption of data in transit (TLS/SSL)
• Secure password hashing
• Access controls and least-privilege policies
• Regular system monitoring and updates

No system is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary to:

• Provide the Service
• Fulfill the purposes described in this Policy
• Comply with legal obligations
• Resolve disputes and enforce agreements

Upon account deletion, we will delete or anonymize personal data within 30 days, unless retention is required by law.

7. Your Rights & Choices

Depending on your location, you may have rights under data protection laws such as GDPR or CCPA/CPRA.

These may include the right to:

• Access - request a copy of your personal data
• Correction - update inaccurate or incomplete data
• Deletion - request deletion of personal data
• Portability - receive your data in a structured format
• Opt-out - unsubscribe from promotional communications
• Limit cookies - via browser or device settings

Requests can be made by contacting us using the information below.

8. Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If such data is discovered, we will delete it promptly.

9. International Data Transfers

HealMeal operates globally. Your information may be transferred to and processed in countries with data protection laws that differ from those in your jurisdiction. By using the Service, you consent to such transfers in accordance with this Policy.

10. Third-Party Links & Services

The Service may include links to third-party websites or services. We are not responsible for the privacy practices or content of third parties. We encourage you to review their privacy policies separately.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated Effective Date. Continued use of the Service after changes constitutes acceptance of the updated Policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us: